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AuthorAuthor: Adnan Ali
This document explains/Simplify our company Evergreen Media’s approach to Digital PR, how it works, and how to use it for your SEO strategy, and how our team works on it, the tools we use, and the workflow we follow to achieve the best results for our clients.This structured research helps me as developer to develop tools that exactly fit the needs of the Digital PR team and help them automate the most time-consuming parts of their workflow.
Digital PR at Evergreen Media focuses on earning high-quality backlinks and media coverage by building relationships with journalists, editors, and relevant media outlets. The process combines:
  • SEO strategy
  • Market research
  • Media relationship management
  • Content ideation
  • Outreach campaigns
The goal is to place high-value editorial mentions and links in authoritative publications.

Objectives of Digital PR

Primary goals:
  • Build high-quality backlinks
  • Generate editorial media mentions
  • Improve organic rankings
  • Increase brand authority
  • Establish client expertise in their industry
Digital PR differs from traditional link building because:
Traditional Link BuildingDigital PR
TransactionalEditorial
Often automatedHuman-driven
Low editorial standardsHigh editorial value
Direct link placementStory-driven outreach

Roles in the Digital PR Process

RoleResponsibilitiesPerson(s) Responsible
Digital PR ManagerStrategy, campaign direction, topic ideation, outreach supervisionJohanna & Sibylle
Market ResearchResearch studies, data insights, story creation, creating PR-worthy statisticsSandra
OutreachContact research, journalist relations, email outreach, follow-upsEither unknown to us or entire team

Tools Used & Shared Resources

ToolPurpose
ChatGPT / AI ToolsIdea generation, drafting outreach
ProwlyMedia contact database
BlinqContact management
Google SearchMedia research
LinkedInJournalist discovery
Email / Outreach ToolsCommunication
Client WebsiteTopic understanding
The Digital PR team shared the following resources with us to help us understand their workflow and the work they do:

High-Level Workflow

Based on my understanding, the Digital PR workflow consists of five major phases:
  1. Client Understanding
  2. Topic Development
  3. Contact Research
  4. Outreach Campaign
  5. Follow-ups & Relationship Management

Phase 1 - Client Understanding

When a Digital PR project starts, the responsible team member first analyzes the client.

Step 1: Review Client Website

Understand:
  • Business model
  • Products or services
  • Target audience
  • Industry positioning
Questions to answer:
  • What does the company sell?
  • What topics are relevant for media?
  • Who are the competitors?
  • What expertise does the client have?

Step 2: Identify PR Opportunities

Sources of PR angles include:
  • Client expertise
  • Industry trends
  • Data insights
  • Consumer studies
  • Seasonal trends
  • News relevance
Possible outcomes:
  • Expert commentary
  • Data-driven stories
  • Opinion pieces
  • Guides and resources

Phase 2 - Topic Development

Topics are generated based on several sources.

Sources for Topics

Topics can come from:

Client

Example:
  • Media preferences
  • Industry-specific angles
  • Campaign themes

Internal Strategy

The team may create topics based on:
  • SEO opportunities
  • News trends
  • Research insights

Market Research (MaFo)

Market research campaigns create data-driven PR stories. Example workflow:
  1. Define research topic
  2. Conduct study
  3. Generate insights
  4. Create story angles
Example topics:
  • Consumer behavior studies
  • Industry surveys
  • Trend analysis

Phase 3 - Contact Research

Contact research identifies the right journalists or editors for outreach. This step is critical because targeting the correct person determines campaign success.

Contact Research Process

Step 1 - Identify Relevant Media

Search for:
  • Publications covering the topic
  • Journalists writing about related subjects
  • Editorial departments relevant to the topic
Sources:
  • Google
  • Media databases
  • Industry publications
Example search/Google queries:
news.com topic keyword
keyword journalist
keyword study report

Step 2 - Identify Journalists

After identifying articles:
  1. Check the article author
  2. Determine if they cover the topic regularly
  3. Add them to the contact list
Example signals:
  • Frequent articles on the topic
  • Editorial role
  • Subject expertise

Step 3 - Verify Contact Details

Possible locations for contact information:
  • Author bio
  • Website editorial pages
  • Contact pages
  • LinkedIn
  • Media databases

Step 4 - Search in Prowly

The team checks if the contact already exists in Prowly. If contact exists Add them to:
  • Campaign list
  • Topic-specific outreach list

If contact does not exist Create a new contact including:
  • Name
  • Publication
  • Email
  • Position
  • Topic category

Building Media Lists

Media lists organize contacts by:
  • Campaign
  • Topic
  • Industry
  • Geography
Example lists:
German Finance Journalists
Travel Editors Germany
Health Magazine Editors
Tech Journalists Austria

Phase 4 - Outreach Preparation

Before contacting journalists, preparation is required.

Creating Outreach Content

Step 1 - Draft Pitch

The outreach pitch contains:
  • Story angle
  • Key insight
  • Supporting data
  • Expert quote
AI tools may assist with drafting.

Step 2 - Personalization

Each email should reference:
  • Journalist’s previous work
  • Their editorial focus
  • Relevant topic alignment
Example:
I saw your article about housing trends and thought you might find our new study interesting.

Step 3 - Supporting Materials

Outreach may include:
  • Study results
  • Graphics
  • Data summaries
  • Expert quotes

Phase 5 - Outreach Execution

The outreach process follows a structured flow.

Sending the Outreach Email

Steps:
  1. Finalize pitch
  2. Copy email template
  3. Personalize introduction
  4. Send email
Tools used:
  • Email client
  • Outreach platform

Recording the Contact

After outreach:
  1. Add contact to database
  2. Tag campaign
  3. Record outreach status
Possible statuses:
  • Contacted
  • Response received
  • Follow-up required
  • Published
  • Declined

Phase 6 - Follow-Up Management

Journalists often respond after reminders. Typical follow-up schedule:
TimingAction
Day 3First follow-up
Day 7Second follow-up
Day 14Final follow-up

Response Handling

Possible outcomes:

Positive Response

Actions:
  • Provide additional information
  • Share quotes or data
  • Coordinate publication timing

Neutral Response

Actions:
  • Clarify pitch
  • Offer additional insights

No Response

Actions:
  • Follow-up email
  • Re-evaluate pitch

Publication Monitoring

Once coverage is published:
  1. Record article
  2. Check backlink
  3. Save URL
  4. Report to client

Data Management

Contacts and campaigns must be tracked. Information stored:
FieldDescription
NameJournalist name
EmailContact email
PublicationMedia outlet
Topic categoryRelevant industry
Outreach statusCampaign progress
Last contactedTimestamp

Target Relevance

Always prioritize:
  • Journalists covering the topic
  • Relevant editorial departments
Avoid generic outreach.

Personalization

Every pitch should reference:
  • Journalist work
  • Publication focus
  • Current topic relevance

Story Value

Journalists care about:
  • New insights
  • Exclusive data
  • Clear angles

Relationship Building

Successful Digital PR depends on:
  • Long-term journalist relationships
  • Trust and reliability
  • High-quality information

Common Challenges


Finding the Right Contact

Often:
  • Articles lack author contact
  • Editors change roles
  • Contact information outdated
Solutions:
  • LinkedIn
  • Media databases
  • Editorial pages

Low Response Rates

Possible causes:
  • Weak story angle
  • Overly generic pitch
  • Wrong contact

Time-Intensive Research

Contact research is one of the most manual parts of Digital PR.

Opportunities for Automation

Tedi Digital PR tools may automate:
  • Journalist discovery
  • Topic clustering
  • Email personalization
  • Outreach tracking
  • Media database building

Summary

Digital PR at Evergreen Media follows a structured workflow:
  1. Client understanding
  2. Topic generation
  3. Contact research
  4. Outreach campaign
  5. Follow-ups and monitoring
The success of a campaign depends heavily on:
  • Strong story angles
  • Accurate journalist targeting
  • Personalized outreach